In case of life threatening or a medical emergency always call 911. 
For more information about transportation to medical treatments such as dialysis, or for food or heat emergencies, contact the County's Office of Emergency Management at 410-222-0600

• Phone numbers for county agencies, BG&E, and the State Highway Administration
• Office of Emergency Management  410-222-0600
• Bureau of Highways Operations Center 410-222-4040
• State Highway Administration (service on roads that have a route number) 410-841-1002
• Baltimore Gas and Electric (BG&E) Power Outage 1-877-778-2222
• Online snow plow request: www.aacounty.org/DPW/snowinformation

In winter months, as soon as snow begins to accumulate, equipment is dispatched to service main and collector roadways. Main and collector roads will be plowed to bare pavement. Our next priority will be insuring residential roads are passable. Passable means that although the road may be snow-covered or snow-packed, at least one travel lane will be accessible with a front-wheel drive car. All-weather tires are a must. If our snowplow driver determines that your street meets our definition of passable, no further service will be provided. For more information regarding our service levels during inclement weather, please view our Travel Guide.

During a typical storm (under 4 inches), snow removal operations on County-maintained roadways should be completed within 24-36 hours after the end of the storm. In order to meet these published levels of service, County forces are supplemented with contractor forces. The County currently has a fleet of 72 dump trucks and 84 other pieces of snow removal equipment that can be used during a winter storm response. This includes heavy construction equipment such as road graders, skid steer loaders, and backhoes that would only be used for snow removal under the most severe winter conditions. Our fleet is supplemented with approximately 150 pieces of contractor-owned snow removal equipment.

This contractor fleet is on retainer with Anne Arundel County and is available for any winter operation. However, during a declared blizzard emergency, Anne Arundel County forces, even supplemented by contractor forces, may not meet our Travel Guide’s published levels of service.

During significant storm events (over 4" of accumulation), our Department Operations Center is activated. It is staffed around the clock to coordinate County-wide snow removal operations and can activate its own Call Center to assist in answering citizen concerns if call volumes dictate.

For more information regarding snow operations and level of snow inquiry for your community, please visit:  www.aacounty.org/DPW/Highways/Snow or call 410-222-4040.

• Call 511 or visit www.md511.org to learn about road conditions in any area of the state.

How to get your street on the County’s list of roads to be plowed?

There is no such list. If your street is a County maintained roadway, Public Works is responsible for clearing it. The county has an online tool for residents to verify if their street is on our snow removal plan and what level of service to expect given your street type. Please visit our Level of Service Page. Public Works does not maintain roads with a route number. For assistance on these roads, contact the State Highways Administration at 410-841-1000.

Customer Service Representatives will be available whenever collections are occurring. Call 410-222-6100 for information or to report concerns.​

MD Extension service -- hanging bag traps attract beetles from a whole area and plants around the bags are damaged more than in areas without the bags. http://www.hgic.umd.edu/documents/hg78.pdf​